Delivery Policy

Last Updated: September 22, 2025

Digital Services Only

Huno Service LTD delivers automation and AI services remotely. No physical goods are shipped.

Onboarding Timeline

• Within one business day of purchase we send an onboarding email with intake questionnaire and scheduling link.
• Kickoff calls typically take place within five business days, subject to your availability.
• Implementation timelines depend on scope: standard packages deliver initial workflows within 2–4 weeks.

Access Provisioning

• We request system access via secure credential-sharing tools.
• Deliverables are provided through shared workspaces, documentation portals, and recorded walkthroughs.
• Any documentation or assets remain accessible for the duration of your contract.

Client Responsibilities

• Complete onboarding questionnaires promptly.
• Provide necessary approvals and credentials.
• Attend scheduled workshops or provide delegates.

Delays

If we anticipate delays, we notify you immediately with revised timelines. Client-side delays may shift delivery dates; we will collaborate on a new schedule.

Contact

Questions about delivery? Email support@hunoservice.com or call +44 2039367254.