Terms & Conditions

Last Updated: September 22, 2025

1. About These Terms

These terms govern your use of Huno Service LTD's website and services. By engaging with us, you agree to these terms.

Company Details:
Huno Service LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: contact@hunoservice.com

2. Services

We provide business automation, AI integration, and related consulting services as outlined in specific project agreements or service packages.

3. Your Responsibilities

  • Provide accurate information and timely feedback
  • Grant necessary system access for service delivery
  • Ensure you have rights to any materials you provide
  • Pay invoices by due dates
  • Use services in accordance with our guidance

4. Our Responsibilities

  • Deliver services with reasonable skill and care
  • Maintain confidentiality of your business information
  • Provide agreed support and maintenance
  • Meet project timelines where reasonably possible

5. Payment Terms

  • Monthly packages: Billed in advance by direct debit or card
  • Project work: 50% deposit, remainder on completion
  • Invoices due within 14 days
  • Late payments may incur interest charges
  • Prices exclude VAT where applicable

6. Intellectual Property

  • You retain ownership of your existing IP and data
  • We retain ownership of our methodologies and tools
  • You own specific deliverables created for you upon full payment
  • We may reference project work in marketing (without revealing confidential details)

7. Confidentiality

Both parties agree to keep confidential information private and use it only for project purposes.

8. Limitations

  • We provide services "as is" without guarantees of specific business outcomes
  • We're not responsible for third-party platform changes or downtime
  • Our liability is limited to fees paid in the 12 months preceding any claim
  • We don't accept liability for indirect or consequential losses

9. Termination

Either party may terminate with 30 days' written notice. You remain responsible for payment of services provided up to termination.

10. Changes to Terms

We may update these terms occasionally. Continued use of our services constitutes acceptance of updated terms.

11. Governing Law

These terms are governed by English law and subject to English court jurisdiction.

12. Contact

Questions about these terms: contact@hunoservice.com